"Experience SBI" – The Remodeling Newsletter

Want to get free tips and hints for improving the appearance and livability of your home? Trying to sell a house and want to increase the value? Or are you looking for ideas on remodeling projects? You'll find all this and a lot more in Sound Builders' newsletter "Experience SBI".kk

Take a look at our current edition below, or visit our archives for previous editions. Then be sure to subscribe, using the form on the right, so you'll keep up to date in the latest in home improvement!

PRIVACY POLICY: We will never sell, rent, share, or otherwise give your name and e-mail address to anyone, period. We do not send spam and will always respect your request to unsubscribe at any time.

LOVE

Let us help you make your house a home. A place where relationships flourish and love resides.

Happy Valentine's Day!


Remodeling Success 101

Q: Why do products need to be ordered ahead of time?

A: Like most industries, building suppliers have embraced just-in-time inventory management, which means they only stock the most common items and they may not stock that many of them. In many cases, ordering products ahead of time is the only way to ensure that they will be on the job when needed. Clients can help ensure products arrive on time by making timely selections.

How Much Will This Project Cost?

Clients deserve a straight answer, but getting it requires an honest conversation.

Everyone wants to get as much value as possible for their money, and that makes cost a top priority for many remodeling clients. Not surprisingly, a lot of people approach the remodeler with costs gleaned from internet articles. Those articles typically say it should cost X dollars for a simple bath, from Y to Z for a full kitchen remodel, and so on.

We encourage people to do their own research, but we also caution that such numbers should be considered a starting point.

Some clients get fixated on the online numbers but don't take the time to define exactly what products and details those numbers represent, or how closely the products and details match the products and details the clients want in their home. This is a recipe for miscommunication.

We understand the need to simplify a complex subject like estimating costs, but there's also a more fundamental issue at work. Yes, clients want to know if they can afford a given remodeler, but they also want assurance that the remodeler will be a good steward of their budget, their vision and their home. It's up to the remodeler to provide that assurance.

While a professional remodeling company relies on proven, scientific management systems, creating an accurate budget is still as much craft as science. No ethical company will quote a hard price before asking for more information, because doing so would risk misleading the client.

The remodeler is tasked with helping the clients realize a very personal vision for their home. Because each vision is unique, estimating the cost of that vision requires the clients to answer some questions.

First, we need an overview of what the project will include. Will the proposed kitchen remodel include relocating walls or removing the ceiling to create a cathedral? Do the homeowners want stock cabinets or custom ones? Do they want the new space to match the other rooms in the home? A colonial-style home with intricate moldings will have different material and labor costs than a modern structure with minimal trim.

We also need to define the level of interior finishes the homeowners want. Generic terms like "medium grade" aren't too helpful, but we can clarify expectations by starting with some easy questions, like their preferences between two levels of plumbing fixtures, flooring, windows or siding.


The conversation is also a chance for the remodeler to clarify the clients' expectations, as well as learning about their remodeling history. For instance, if their last project went over budget, we can explain how taking time up front to write clear specifications can eliminate that problem. If their home wasn't treated with the care they expected, then we can demonstrate how our processes ensure that it will be.

Ultimately, what most people want is assurance that they're working with someone they can trust. A good remodeler earns that trust by investing the time and effort needed to understand all the variables involved, by using that information to calculate an accurate price, and by making sure all the clients' concerns are addressed before work starts. Clients deserve nothing less.

Warm regards,

Jay DePhelps, CGR, CAPS
Sound Builders Inc.
(206) 246-7100

Back to top

 

 


It is important working with a company that is responsive and keeps open lines of communication. We won’t hesitate at all contacting Sound Builders for future projects.

– Marsha and Steve P.
(Newcastle)

 

 

Sound Builders Inc. - PO Box 568, Ravensdale, WA 98051 Phone: 206-246-7100 or 253-859-7978 Email:
Washington State contractor license number: SOUNDB*241K0
© Copyright 2002 - , Sound Builders Incorporated - All Rights Reserved.
Website Design, Hosting and Maintenance by New Tech Web, Inc.